Methods
A particular problem for trainers attempting to improve
management skills is that it is relatively easy to get
others to understand the concepts and techniques ( once
you have stripped out the jargon! ) but extremely difficult
to get them to put it into practice. They have got it
in their heads but their old habits die hard!
The solutions we have developed are centred around
the idea that our training is about changing
behaviour. This cannot be achieved in a classroom.
Our programme therefore have the following characteristics:
| 1 |
Off the job training is delivered
in short workshops a little at a time. |
| 2 |
Participants set personal goals which they agree
with the trainer at the end of each workshop. These
are then put into practice on-the-job. |
| 3 |
Workbooks are provided to hold notes, record goals
and measure performance. |
| 4 |
Participants record and evaluate their performance
on-the-job. |
| 5 |
Coaching at the individuals desk is often used
to reinforce the training assist with problem solving
and support participants as they go though changes.
|
A typical programme could look like this:
Workshop 1 > Practice on the job > One to one
coaching at desk > Practice on the job> Workshop
2
Practice on the job>Workshop 3 > Practice on
the job > One to one coaching at desk > Practice
on the job>
Thus people build up skills gradually incorporating
changes into their daily routines with the help of one
to one coaching on the job. The results of this process
are remarkable. The participants have built themselves
a new set of habits that stick.
|
